May 20th, 2006

hp computers and outsourcing

Does the title say enough? Mmhmm, probably not.

A couple of months ago my landlord bought herself a new HP Pavilion.

Last night, their cat threw up on the keyboard.

This morning, the hard drive.. well, I don’t have a clue what the hell happened to it, lol.

She called me this afternoon and I went downstairs. The screen looked like DOS—black, blinking cursor, etc. I kept getting a “Reboot disk failure” message and a “Symantec needs to run a such and such.”

After hitting F1 and F10 and getting no response, I called the 1 800 number. Fat lot of good that did. An hour with tech support in India and not only is the hard drive still kaput, but now there are people in India who hate me. Why? Well… OK, seriously, if you think you can understand a heavily-accented person who’s speed talking you through running a Self-Test on an unfamiliar computer, while the landlord’s husband is talking in heavily-accented English about stupid outsourcing, then FEEL FREE to come on over.

So yeah, long day.

I’m going drinking now. 🙂